Blog Posts

Project Collaboration

Successful project work with Jira requires collaboration and coordination across teams and company borders.

Project Collaboration

Git is the most popular version control system for collaborative software development. How is it doing right now and how will it develop in the future?

Project Collaboration

Which Jira Should I Get?

Project Collaboration

Sync Jira Issues Without Installation

Project Collaboration

3 Ways to Extend Your Jira Workflows with Issue Synchronization

Project Collaboration

Recent Posts

Synchronize Jira Projects to Help Consultants and Clients Work Better Together

The openness of Jira is a strength, but limiting transparency between partners is tricky. See how to solve this by synchronizing Jira data across projects.

Backbone Adds Native Support to Sync Data Across Jira Cloud Instances

Backbone Issue Sync for Jira, the leading Atlassian Marketplace app dedicated to Jira to Jira synchronization, now supports Cloud to Cloud integrations natively. This means that Jira Cloud users can now take advantage of the app's intuitive setup and robust synchronization flexibility to synchronize issue data.

Synchronize JIRA instances with Backbone Issue Sync for Data Center

Teams working on large-scale projects that span across departments and B2B borders need tools that enable everyone to be on the same page at the same time. With its latest release, Backbone Issue Sync 3.2 is now compatible with JIRA Data Center providing the uninterrupted stability and data synchronization enterprises need to ensure their teams keep moving forward.

Backbone Cloud-to-Cloud JIRA Sync Workaround

Nov. 28, 2017 Update: Today Backbone Issue Sync for Jira has added native support for cloud-to-cloud data synchronization. This now makes the workaround described in this blog post unnecessary. Happy collaborating!

Consolidate Multiple JIRA Service Desk Instances

In most cases, IT support teams utilize one JIRA Service Desk instance to manage multiple service desks. This method works perfectly most of the time – but not always.

Making IT support process easier for key accounts

The point of providing IT support is to make your customers' lives as easy as possible. However, for key account customers who need extensive help from your support team, creating lots of tickets in your ITSM instead of their system is a pain point. Time for a solution.

Keeping 1st level and 2nd level IT support teams in sync

It’s an age-old question: how can 1st-level support teams using JIRA Service Desk and 2nd-level tech support teams using a seperate JIRA instance communicate more efficiently? Backbone 3.1 aims to do exactly that so that you can concentrate on what really matters: solving customers tickets.

Backbone 3.0: JIRA issue syncing made firewall-friendly

Backbone Issue Sync 3.0 for JIRA is now live on the Atlassian Marketplace. This new release supports firewall-friendly distributed integrations, which save you time and trouble when configuring project synchronizations between firewall-protected JIRA instances.

Project Collaboration

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