Create a Public Documentation Library in Confluence Cloud

Confluence is a powerful tool when it comes to writing and maintaining documentation. It's simple to use and ideal for collaboration, meaning your team can quickly create product documentation, manuals, user guides, technical documents and more, depending on what you need to provide to your users or customers. 

As content is finalized, you'll have to decide how to manage and distribute the documentation to your users. In many cases, it's necessary to maintain versions through each new release and publish the documentation online to make it available to everyone, which is where Confluence Cloud has some limitations out-of-the-box. 

Create a Public Documentation Library with Scroll Documents

If you need to make your documentation, manuals, user guides, or other documents publicly available and require versioning flexibility and customization options, Scroll Documents can help.

The app makes it easy to structure, author, and version documentation in your private Confluence Cloud space, then make it available to everyone by simply publishing the documentation to a public space. 

See a Live Example

The Confluence space you see above is publicly available. Visit the space to see an example of how you could publish your documentation.

From a public space, your users can browse and navigate help documentation in a clean and professional way. Your team enjoys all the benefits of authoring content in Confluence, alongside a few supporting features like versioning, exporting, and status labels to track the progress of your documentation as it's written. Here's how it works:

Author Documentation in Confluence

In your private Confluence instance, create or designate a space for authoring documentation. With Scroll Documents, you can define all the pages of your documentation as a single unit – a document – and manage this content together. 

The app offers a number of features not available in Confluence Cloud alone, like multi-page versioning and the ability to structure your pages to be read in one view as shown below:

Document metadata like labels and descriptions help improve the browsing experience of the library, while cover images help you customize the look and feel to fit your product or brand.  

You can also create and manage as many documents as you need, giving you the power to manage documentation or user guides for multiple products in a single Confluence space.

Publish to a Public Confluence Space 

As a counterpart to the private space where you author documentation, you will need to create or designate a public Confluence space for anonymous users to access it. Your documents will then appear in an overview like the one shown below:

With Scroll Documents, publishing takes just a few seconds. When your documentation is ready to release, simply copy the document to the public space to make it available to users. You can even remove and replace the old version of the document so users only ever see the most up-to-date version of the documentation.

Multi-page copying isn't possible in Confluence Cloud alone, so if you are managing multiple pages of documentation, you'll face a few tedious workarounds when publishing without Scroll Documents. 

Style the Look and Feel

As you can see in the examples above, you can add custom cover images to each document to personalize and visually distinguish your documentation library. But if you're looking to re-skin the look of Confluence, you might want to consider some additional solutions available on the Atlassian Marketplace.

For example, ThinkTilt has built a great public documentation site on Confluence Cloud in tandem with a few Marketplace apps:

ThinkTilt is the vendor of ProForma for Jira, empowering Jira users to build custom forms to help manage the way they collect data and information in Jira. Their team authors and maintains ProForma’s documentation in Confluence and uses Scroll Documents and Refined Spaces for Confluence Cloud to deliver a great help experience to their users.

Keep Pace with an Agile Documentation Process

If your team follows an agile approach to development, Confluence and Scroll Documents make it easy to keep pace with documentation as a part of this iterative process. 

Save and manage versions of your documentation

Save versions of your documentation across multiple Confluence pages – kind of like a snapshot of your content at a single point in time. Proactively work on the next iteration of the documentation during the development phase, and even reference past versions to see how the documentation progresses over multiple releases.

Compare versions and track changes

As your product evolves, use the compare documents functionality to see what has been added, changed, or removed from one version to another. Cut your review process down to just a few minutes and be able to catch mistakes and make updates before your documentation goes live.

Export to create static documentation 

If publishing your documentation online isn't enough, Scroll Documents also integrates with Scroll PDF and Word Exporter for Confluence. This integration enables you to create styled PDF or Word exports of your documentation and deliver static formats to your audience. 

Documentation Tip

Learn more about managing your team's documentation in an agile environment → 

Try it Free

Are you ready to create your documentation library in Confluence Cloud? Scroll Documents empowers teams to manage documentation in Confluence more effectively, and you can try it free for 30 days on the Atlassian Marketplace.

Create your public documentation library with Scroll Documents for Confluence

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