As the technical lead in charge of Backbone's JIRA Data Center compatibility implementation, Matthias would like to take you behind the scenes and share how he solved some tricky development challenges.
Posts tagged with JIRA
The point of providing IT support is to make your customers' lives as easy as possible. However, for key account customers who need extensive help from your support team, creating lots of tickets in your ITSM instead of their system is a pain point. Time for a solution.
It’s an age-old question: how can 1st-level support teams using JIRA Service Desk and 2nd-level tech support teams using a seperate JIRA instance communicate more efficiently? Backbone 3.1 aims to to exactly that so that you can concentrate on what really matters: solving customers tickets.
Delivering UI design specifications to developers can be painful. Read on to find out how I improved this process using Sketch, JIRA tickets and a new add-on called Inspector Sketch.
Last week, we held our fourth Dev Together meet-up, where we learned about how the Atlassian JIRA team balances complexity and power in its software. The talk was given by Dave Meyer, one of Atlassian's Senior Product Managers, who we welcomed all the way from Australia.
Im Durchschnitt vergeudet ein Mitarbeiter 60 % des Tages mit unnötigen Aufgaben, ineffizienten Meetings und der Bearbeitung hunderter E-Mails. Dies belastet die Produktivität enorm. Es ist höchste Zeit für eine Veränderung.
PDF anzeigen Erhöhen Sie die Zufriedenheit Ihrer Kunden Klicken Sie hier und lernen Sie alles über JIRA Service Desk am 7. April in Frankfur...
Here's K15t Software http://www.k15t.com/'s weekly social web round-up for technical writers, information architects, content strategists, and software developers. This week's top story from Tobias Anstett: "Build Amazing Add-ons for Atlassian JIRA and Confluence"
"JIRA? A bug-tracking tool? Why should I care?" That was my first reaction when I started working as a tech writer at K15t Software back in 2011. Now, over two years later, it is hard to imagine doing my job without it. Like me, increasing numbers of technical writers are happily using Atlassian Confluence to manage their technical documentation. That’s a very good thing – and it encourages us to keep improving our Scroll add-ons. In addition to Confluence, Atlassian has another product that’s highly popular among software developers: the issue-tracking tool JIRA that was its very first product. In this blog post, I'll show you how JIRA helps me in my day-to-day work as a technical writer.
If you're passionate about developing top-quality software, that passion could well take up most of your time. As a father of two, a basketball enthusiast and a hobby guitarist, I often found myself working on code when I would have liked to spend time on my other interests. Luckily, I discovered SonarQube, a tool that makes it easier for me to trust the code I’m developing or maintaining. SonarQube gives me insights that were previously hard to obtain. And that helps me to enjoy more leisure time. Maybe it can do the same for you.
Atlassian Team Calendars for Confluence and Jira have evolved rapidly over the last few months. Coming from release 1.0 to 1.8 in 8 months is quite a fast pace. Let's take a closer look at this really helpful plugin and how it can be used to improve your daily business.