Backbone Work Sync for Jira | Transform knowledge into impact with apps for Confluence and Jira

Why Choose Backbone

Replace emails, Excel, and Jira automation for collaboration on Jira.

Have a use case in mind? Let’s talk about it:

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Collaborate with Complete Flexibility
Auto sync work items across Jira Software or JSM spaces on Jira Cloud or Data Center.

Start Quickly, Scale Infinitely
Connect unlimited Jira spaces and work items and sync fields, comments, & attachments.

Privacy First, Always
Share only the Jira work items you want; complete control over mapping.

Trusted and Used By

Use Cases

Challenges your organization can solve using Backbone

Streamline Customer Service

Sync Jira and Jira Service Management spaces. Keep everyone updated in real-time and delight your customers with lightning-fast resolution.

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Improve Agile Project Management

Connect an unlimited number of Jira spaces and automate work item and sprint syncing to eliminate manual work and keep all your teams aligned.

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Migrate to Jira Cloud in Phases

Ease your users onto Jira Cloud. Move from Data Center in phases to minimize the risks of a big-bang migration and data loss.

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Centralized Sync Management

Sync Jira work items between two instances – install Backbone on one. Manage all syncs from one Jira to reduce administrative overhead.

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How Backbone Works

Here’s a look at the core features that help teams get the most out of Backbone Work Sync

Auto Sync Jira Work Items with Other Spaces

Simplify collaboration by automating Jira to Jira work item synchronization in real-time for cross-team (internal) and cross-company (external) spaces. No need to manually copy, bulk clone, and update Jira work items.

Sync Jira Work Two-Way, No Platform Restrictions

Connect Jira spaces between Jira Software and Service Management, whether on Cloud or Data Center. Sync unlimited Jira work items & changes in both directions, even behind strict firewalls!

Collaborate with Complete Privacy and Flexibility

Ensure data privacy and flexibility by choosing the Jira work items (bugs, epics, tasks), fields, comments, attachments, and workflows to sync via encrypted channels. Sync work items even where Backbone isn’t installed.

Real Feedback from Real Users

Backbone has been helping thousands of Jira users – from start-ups to enterprises – reliably collaborate across Jira instances.

“Backbone gives us nearly real-time syncing for 150+ Jira spaces. We can now focus on delivering value to our clients, knowing that work item syncing is seamless.”

“With real-time syncing, our customers have better visibility into their requests, making them feel valued, and our support team is more efficient.”

“We configured Backbone’s synchronization, which was done within two hours. It’s reliable. It’s stable. It’s fast. No complaints at all. We set it up once 5 years ago, and it’s been running smoothly ever since.”

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active installs on the Atlassian Marketplace.

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App Pricing

Backbone Work Sync starts at USD 5.00 per month for up to 10 users.

Calculate pricing for your team

See Data Center pricing

All paid licenses include:

Connect unlimited Jira projects
Sync unlimited work items
No limits on the type of fields or Jira data
Discounts for academic, community, and other qualifying organizations

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Secure & Scalable Apps for All Teams

Here’s how we meet your security, reliability, privacy, and compliance needs. For more details, visit K15t’s Trust Center.

Atlassian Cloud Fortified

Compliance with Atlassian’s highest possible security, reliability, and customer support standards.

ISO 27001:2022 Certified

We meet the global standard for information security management systems.

We adhere to data protection and data subject rights for EU residents.

Data Residency

Control where your data is stored and processed (US, EU, DE).

Atlassian Bug Bounty Participant

Our participation strengthens the security of our apps by proactively finding and fixing vulnerabilities.

Reliability

We provide reliable and scalable solutions that minimize downtime and ensure your applications are always available. See our status page.

Showcasing User Success

Learn how we’ve helped businesses like yours save time and cut costs.

Ready to Get Started?

Collaborate seamlessly across Jira projects

Try it free for 30 days

FAQs

Yes, Backbone would need to be installed on each instance where you need to sync Jira work items and other data. You will also need a valid Backbone license for each instance you're integrating with.

If for any reason, you can’t install Backbone on one of the instances, you might want to check out our “Remote Licensing” option. Remote licensing lets you install Backbone on one Jira only and synchronize with other Jira instances that don’t have Backbone installed.

Learn more about Backbone licensing

Yes, you can sync work items between any combination of Jira cloud, server, and data center. You can also sync Jira items between any type of spaces and any combination of Jira Service Management, Jira Software, or Jira Work Management instances.

That’s what makes Backbone one of the most flexible tools around!

By default, all work items will be auto synchronized as soon as Jira spaces are paired using Backbone. If you want to sync only certain work items, you can use JQL #labels or other JQL commands to restrict which work items to share. This can be useful if you want to keep your instance and its contents private and only share selected work items with collaborators.

Since 2012, Backbone has been helping enterprise-level clients collaborate better across Jira instances. Performance tests are continually implemented to ensure there are no abnormalities or load on both the app and the Jira instances. For example, we have customers use Backbone with more than 50k work items per space without any problems!

A dedicated team of developers is always at work, making sure that the app’s performance is optimal. Backbone also has the “Cloud Fortified” tag from Atlassian, meaning we are acknowledged for our constant reliability checks that include Assessment for Scale, Incident Management Tracking, and SLIs monitoring.

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We take the security and privacy of your data very seriously! Backbone will synchronize data based on your synchronization configuration. It will export data from the source Jira space and import it into the target space. Between the export and import, Backbone is responsible for the data. After the synchronization is complete, the responsibility is within the target space.

Why Choose Backbone

Use Cases

Streamline Customer Service

Improve Agile Project Management

Migrate to Jira Cloud in Phases

Centralized Sync Management

How Backbone Works

Auto Sync Jira Work Items with Other Spaces

Sync Jira Work Two-Way, No Platform Restrictions

Collaborate with Complete Privacy and Flexibility

Real Feedback from Real Users

App Pricing

All paid licenses include:

Secure & Scalable Apps for All Teams

Atlassian Cloud Fortified

ISO 27001:2022 Certified

GDPR Compliant

Data Residency

Atlassian Bug Bounty Participant

Reliability

Showcasing User Success

Ready to Get Started?

FAQs