The Documentation Guide
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How Great Documentation Happens
Five key stages of the documentation lifecycle.
Step 1: Plan
Documentation doesn’t start with writing. It starts with a plan that defines scope, structure, and team responsibilities.
Step 2: Author
Write to source, organize, and arrange information with your readers in mind. Content is king, context is emperor.
Step 3: Review
Cross-team reviews and approval workflows keep your documentation accurate, clear, and consistent.
Step 4: Engage
Publish with the intention to engage with your audience. Collect feedback and measure impact.
Step 5: Maintain
Maintenance is a mindset, not a one-time task. Act on users’ feedback and adapt documentation as your product evolves.