The Documentation Guide

The Documentation Guide illustration

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The Documentation Guide illustration

How Great Documentation Happens

Five key stages of the documentation lifecycle.

Image of Step 1: Plan

Step 1: Plan

Documentation doesn’t start with writing. It starts with a plan that defines scope, structure, and team responsibilities.

Image of Step 2: Author

Step 2: Author

Write to source, organize, and arrange information with your readers in mind. Content is king, context is emperor.

Image of Step 3: Review

Step 3: Review

Cross-team reviews and approval workflows keep your documentation accurate, clear, and consistent.

Image of Step 4: Engage

Step 4: Engage

Publish with the intention to engage with your audience. Collect feedback and measure impact.

Image of Step 5: Maintain

Step 5: Maintain

Maintenance is a mindset, not a one-time task. Act on users’ feedback and adapt documentation as your product evolves.

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