Close the Gap Between Self-Service and Support

We’re bringing Jira Service Management and Customer Service Management into your help center to give your support agents the context they need to resolve every request.

What Happens When Your Docs Meet Support?

A Seamless, On-Brand Experience

Users raise tickets directly in your help center, fully styled to match your brand.

Richer Ticket Context

Every ticket arrives with the user’s help journey – pages viewed, searches made, where they got stuck.

Faster Triage

Agents start with the full picture. No more “What have you tried?” back-and-forth.

AI-Ready Foundation

Structured journey context today means smarter triage and AI-assisted support tomorrow.

Help Shape What’s Next!

Early Access opens soon for selected Scroll Sites customers. Help us test, share feedback, and shape the roadmap.