Confluence Use Cases

Illustration of website page and chart. Through project management, you distribute resources and tasks, and clearly define who's accountable for what. Learn how Confluence Cloud can be your go-to for managing projects.

Beyond just having some tools and processes, the success of a project really depends on the how well your project team can collaborate and work towards a common goal.

Maybe your team collaborates on all types of content together, and Confluence is a great place for this. When it comes to managing all that content creation, and helping the team understand where each piece is in the process, Confluence databases are here to help.

We manage a lot of contacts on the day-to-day, and Confluence databases is a really great way to do this collaboratively. No, it won't replace a full CRM system like Salesforce or Hubspot, but if your working with a few hundred records, it's super powerful to have them right in Confluence where your team is collaborating.

Confluence databases are a perfect fit for directories, and we use them for all sorts at K15t. Learning resources, projects around the office, budgeting, and colleagues; we maintain those interconnected directories all within Confluence.

Confluence is ideal for modern teams who create documentation together. It’s simple to use, built for collaboration, runs in a browser, and gets better with apps.

Our brains process visual information best. Diagrams are the perfect visual companion to work alongside your written text. Let's explore when and how to use diagrams in Confluence.

Creating internal documentation for your team in Confluence is easy. But all the effort you put into it is useless if your readers can't find the right information. Learn how users search for information, so you can prep your documentation in the right way.

Once you build a great foundation for writing release notes in Confluence, you can stop treating them as a chore that needs to be dealt with and start using them as a valuable tool to connect with your users.

These terms are sometimes used interchangeably, but in practice they aren’t the same. Learn the difference between in-app help and context-sensitive help and which approach to use to deliver help content directly to users from within your app.