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Confluence Use Cases

Discover practical examples of how teams use Confluence to streamline work and boost productivity. From project management to documentation, see how Confluence supports your goals.

When you’re wondering what Confluence is used for, there isn’t just one simple answer. Confluence started in 2004 as a knowledge management tool for software teams, but today, it’s a flexible platform for any team to plan, document, and collaborate.

Here, we’ll show you Confluence use cases that go beyond the basics. You’ll learn how to manage your projects in Confluence, create beautiful diagrams to visualize your ideas, and write effective release notes. Advanced tips like context-sensitive help systems are also covered by our use cases.

If you’re new, start with our Confluence tutorials to get comfortable with the basics. For deeper strategies, our best practices guide will help you level up how your team collaborates.

The use cases we cover are built specifically for teams working in Confluence Cloud.

Discover the Guide

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documentation
project management
databases

Project management helps you organize tasks, align responsibilities, and stay on track. Here’s how Confluence supports every step.

project-management
Steffen Burzlaff Steffen Burzlaff

Beyond just having some tools and processes, the success of a project really depends on the how well your project team can collaborate and work towards a common goal.

project-management
Steffen Burzlaff Steffen Burzlaff

Master Confluence Databases with real examples and best practices for smarter content management and collaboration.

databases
Steffen Burzlaff Steffen Burzlaff

Confluence is ideal for modern teams who create documentation together. It’s simple to use, built for collaboration, runs in a browser, and gets better with apps.

documentation
Steffen Burzlaff Steffen Burzlaff

Our brains process visual information best. Diagrams are the perfect visual companion to work alongside your written text. Let's explore when and how to use diagrams in Confluence.

documentation
Patricia Modispacher Patricia Modispacher

Creating internal documentation for your team in Confluence is easy. But all the effort you put into it is useless if your readers can't find the right information. Learn how users search for information, so you can prep your documentation in the right way.

documentation
Steffen Burzlaff Steffen Burzlaff

Once you build a great foundation for writing release notes in Confluence, you can stop treating them as a chore that needs to be dealt with and start using them as a valuable tool to connect with your users.

documentation
Steffen Burzlaff Steffen Burzlaff

Learn the difference between in-app help and context-sensitive help and which approach to use to deliver help content directly to users from within your app.

documentation
Steffen Burzlaff Steffen Burzlaff