Documentation Guide
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Confluence Cloud Best Practices

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Learn proven strategies for organizing, managing, and collaborating in Confluence. These tips and tricks will help you unlock the full potential of your content and teams.

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Confluence Use Cases

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Discover practical examples of how teams use Confluence to streamline work and boost productivity. From project management to documentation, see how Confluence supports your goals.

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Confluence Essentials

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Get step-by-step guidance to master essential Confluence features and workflows. These tutorials are designed to help users of all levels navigate and use Confluence effectively.

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Weekly Dose of Confluence

Our round-up of the latest Confluence Cloud news, including best practices, tips, and tutorials for Confluence.

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Latest News

#57 – Unwrap Confluence Joy: Holiday Tips, Tricks, and a Giveaway!

We’ll explore our festive Confluence advent event and giveaway, along with joyful updates on automations, the Content Manager, and the Company Hub! Plus, unwrap the magic of our latest livestream for Confluence and Jira brilliance—holiday productivity never looked so bright! 🎅🎁

Documentation in Confluence Cloud

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Overview

You'll be able to develop effective documentation that supports user understanding and engagement.

Lessons

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Why Documentation in Confluence?

Steffen Burzlaff Steffen Burzlaff
published on October 10, 2024

Confluence is ideal for modern teams who create documentation together. It's simple to use, built for collaboration, runs in a browser, and gets better with apps.
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Create Beautiful Diagrams To Make Your Documentation Stronger

Steffen Burzlaff Steffen Burzlaff
published on July 1, 2024

Our brains process visual information best. And when it comes to documentation, diagrams are the perfect visual companion to work alongside your written text. Let's explore when to use diagrams in your docs and how to make them useful and beautiful.
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Your Documentation Is Valuable – Help Users Find the Right Information

Steffen Burzlaff Steffen Burzlaff
published on July 1, 2024

Creating internal documentation for your team in Confluence is easy. But all the effort you put into it is useless if your readers can't find the right information. Learn how users search for information, so you can prep your documentation in the right way.
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Building a Foundation for Your Release Notes in Confluence

Steffen Burzlaff Steffen Burzlaff
published on July 1, 2024

Once you build a great foundation for writing release notes in Confluence, you can stop treating them as a chore that needs to be dealt with and start using them as a valuable tool to connect with your users.
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Context-Sensitive Help Vs. In-App Help – Which is More ‘Helpful’?

Steffen Burzlaff Steffen Burzlaff
published on July 1, 2024

These terms are sometimes used interchangeably, but in practice they aren’t the same. Learn the difference between in-app help and context-sensitive help and which approach to use to deliver help content directly to users from within your app.
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