Faster support for your customers

Faster support for your customers

Serviceprozesse nach ITIL

Support- und Serviceabläufe werden firmenindividuell nach ITIL-Standards dargestellt. So werden SLAs eingehalten und Prozesse flexibel gehalten. Dadurch steigern Sie die Produktivität Ihrer Teams und die Zufriedenheit Ihrer Kunden.

Reduce response time

Jira Service Desk helps you answer customer queries quickly and easily. Service staff can concentrate fully on their job since they have all the data and facts they need at their fingertips. Simple to operate, but with the full power of JIRA Software.

Integration in Confluence

Set up "Helping you to help yourself" pages for your customers using integration in the enterprise wiki Confluence. An intelligent search feature enables them to find documents, video guides and other information.

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