Display Your Documentation Online

There are many approaches for publishing your documentation on the internet. The great thing with the web is that publishing is immediate and the content is dynamic, so it can scale for the size of the screen on which it's displayed.

Make Your Confluence Space a Public Help Site

The simplest way to share your documentation online is to make your publishing space publicly accessible. This is done by setting up anonymous access on your Confluence site, and in the publishing space. 

This approach provides quick access to your documentation but doesn't allow for customization like theming or SEO optimization. Consider this approach as a way to get started sharing your documentation, but improve it in the future using some of the other approaches for creating a full help center or knowledge base experience for your users.

Export Your Confluence Space as Basic HTML

If you have a publishing tool that can use raw HTML pages, you may want to export all the pages in your publishing space as HTML files.

To export your space as an HTML file, use the HTML Export included in Confluence. These pages include all content from each page, including comments.

This approach is great for getting raw HTML for the pages in your space, but requires a lot of work cleaning up the content, theming it, and recreating some macros which don't export well.


Confluence HTML Export

Export Your Confluence Space as an HTML Help Site with Scroll HTML Exporter

To export your space as a full HTML site you can put on your web server complete with theme and search, use Scroll HTML Exporter for Confluence.

When exporting using Scroll HTML Exporter, you can:

  • Determine the pages included in the site
  • Create multiple custom themes
  • Enable quick exports with defined settings using export schemes

Confluence Help Center HTML Export

 

Learn more about Scroll HTML Exporter.

Theme Your Public Confluence Space as a Help Center with Scroll Viewport

For a "best of both worlds" approach, use Scroll Viewport to keep your documentation in a publishing space but display it as a help center or knowledge base using a completely custom theme. Scroll Viewport is handy because your documentation still lives in a Confluence space, which you can update rapidly in the normal Confluence editor using your preferred method for versioning. Rather than having your publishing space look like the standard Confluence theme, you can create a custom help site experience for your users.

With Scroll Viewport you can:

  • Theme every scrap of your space using standard web technologies like HTML, CSS, and Javascript
  • Give users access to multiple versions created in Scroll Versions using a version picker, depending on your setup
  • Give users access to multiple languages created in Scroll Translations using a language picker
  • Integrate with Scroll Exporters to add a button for users to download any page in your space as a document for offline reading.

Confluence Help Center Article View

This site is written completely in Confluence using Scroll Viewport. Check out examples of other sites using Scroll Viewport.


 

Learn more about Scroll Viewport.

Theme your Public Confluence Cloud Space as a Help Center

If your team publishes your documentation from a Confluence Cloud space, you can use Scroll Viewport for Confluence Cloud to publish your content as a help center or knowledge base.

The pre-built Help Center theme enables you to get started quickly and have a customer-ready help center live in a matter of minutes. Customize the theme to add your own branding – no coding needed – and integrate with Google Analytics and your chosen customer support system. 

Learn more about this solution and check out a live example site to see what's possible. Or you can watch the webinar to find out why we chose Confluence as the platform to build our help center on.

Alternatively, you can do limited content theming using Refined Spaces for Confluence Cloud. Though using a space on Confluence Cloud doesn't provide as many content publishing options, the Refined Spaces app provides some great tools for theming the space to look more like a help site.

Next Up!
Create a Help Center with Scroll Viewport

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