What We'll Cover:
The perfect blend of product and documentation creates more value to your users, teammates, and organization by making your content the icing on the cake. Here's why:
- Sprinkling your UI with help content creates an intuitive flow of information for your users.
- Baking documentation into your product development process ensures it's viewed as essential to your team's success.
- Mixing answers to common questions into your app experience helps leaders reduce support burden and increase the perceived value of your product.
You'll learn how to create a rich user information experience by folding documentation into your UI.
Throughout his time on multiple product teams, Matt has contributed as a scrum master, technical writer, marketer, UX writer, and speaker.
Matt was a K15t app user and now he advocates for users within the team that makes K15t apps.
Matt believes good information matters to users, good tools matter to information creators, and fluid collaboration matters to leaders seeking out tools.