FAQs - Frequently Asked Questions

FAQs - Frequently Asked Questions Illustration

Evaluation FAQ

How can I get technical assistance during the evaluation?

Which countries can purchase apps from the Atlassian Marketplace?

Will I be contacted by K15t Software during my trial? 

Can I extend my free app trial?

How do I get an account so I can buy apps?

What happens when my 30-day trial is over?

What is the Atlassian Marketplace?

Licensing FAQ

I have Confluence or Jira for 500 users, but want one of your apps for only 25 users. Can I buy an app license for 25 users? 

After my maintenance period expires, can I keep using an app? 

Does K15t Software offer any discounts? 

I have a community / open source license, can I also get a Community / Open Source license for K15t Software apps for free?

I have an incompatibility issue after renewing Confluence. How can I solve this? 

I don't have any Atlassian software installed, but I want to use K15t Software's apps. What do I need to do?

I want to purchase a license for Atlassian software, or for apps such as K15t Software's products. What do I need to do? 

How do I receive my license key after buying an app? 

How can I renew maintenance and how does it work? 

Why should I renew my app maintenance?

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