Context-sensitive help offers users the help content they need, when and where they need it – and Confluence is the perfect platform for managing it.
The openness of Jira is a strength, but limiting transparency between partners is tricky. See how to solve this by synchronizing Jira data across projects.
From ShipIt Live victory all the way to the Atlassian Marketplace, we share the valuable lessons learned as we sunset Conversations for Confluence.
Scroll PDF Exporter has gotten some big improvements of late. With full styling control, custom fonts, and even a Comala Workflows integration, now every user can turn Confluence content into beautiful PDFs.
Scroll Document Versions has been relaunched as Scroll Documents for Confluence Cloud, adding powerful new functionality for multi-page document management.
Backbone Issue Sync for Jira, the leading Atlassian Marketplace app dedicated to Jira to Jira synchronization, now supports Cloud to Cloud integrations natively. This means that Jira Cloud users can now take advantage of the app's intuitive setup and robust synchronization flexibility to synchronize issue data.
Add-on Discovery Day 2017 gave an engaging look at what can be accomplished by extending the core Atlassian tools. If you missed it or want to share the day's presentations from K15t Software, look no further.
There is no substitute for face-to-face discussion, not even with collaborative editing in Confluence. But what if we could combine the two?
Want to manage various kinds of documents in one Confluence space? As their histories and structures change you'll need a simple way to keep track. Scroll Document Versions, new for Confluence Cloud, makes it easy.
Nowadays, translators use software to make their daily work easier and it's quickly becoming obvious that a standardized file format is needed. XLIFF is an odds-on favorite for making translation files universally practical.
Right in time for the kickoff of the first Atlassian Summit Europe, we're releasing a major user experience overhaul of one of the Marketplace's best selling add-ons: Scroll PDF Exporter for Confluence Server. Now, everyone can quickly and easily create templates to export Confluence content as richly-styled PDFs. Credit goes to the new visual template editor in Scroll PDF Exporter 4.0, with a real-time preview and fine-grained control over the styling and export properties of Confluence-based PDF documents.
As the technical lead in charge of Backbone's JIRA Data Center compatibility implementation, Matthias would like to take you behind the scenes and share how he solved some tricky development challenges.
Between the massive Summit conference, and the AtlasCamp developer event that directly follows, nearly 20 of us will make the journey from Germany with big product release news and even some secret 'skunkworks' products to demo on May 2nd–5th.
Teams working on large-scale projects that span across departments and B2B borders need tools that enable everyone to be on the same page at the same time. With its latest release, Backbone Issue Sync 3.2 is now compatible with JIRA Data Center providing the uninterrupted stability and data synchronization enterprises need to ensure their teams keep moving forward.
Giving images in a collaboration platform new life with interactivity can help all kinds of teams work better together – and we have three examples that prove it right here in our own office using Confluence and the Scroll ImageMap add-on.
Nov. 28, 2017 Update: Today Backbone Issue Sync for Jira has added native support for cloud-to-cloud data synchronization. This now makes the workaround described in this blog post unnecessary. Happy collaborating!
In most cases, IT support teams utilize one JIRA Service Desk instance to manage multiple service desks. This method works perfectly most of the time – but not always.
The point of providing IT support is to make your customers' lives as easy as possible. However, for key account customers who need extensive help from your support team, creating lots of tickets in your ITSM instead of their system is a pain point. Time for a solution.
There are multiple tools that export Confluence pages to Word. I examined how Confluence's built-in exporter compares to the Scroll Office add-on. There are four major differences.
It’s an age-old question: how can 1st-level support teams using JIRA Service Desk and 2nd-level tech support teams using a seperate JIRA instance communicate more efficiently? Backbone 3.1 aims to to exactly that so that you can concentrate on what really matters: solving customers tickets.