As the technical lead in charge of Backbone's JIRA Data Center compatibility implementation, Matthias would like to take you behind the scenes and share how he solved some tricky development challenges.
Posts tagged with Backbone
Teams working on large-scale projects that span across departments and B2B borders need tools that enable everyone to be on the same page at the same time. With its latest release, Backbone Issue Sync 3.2 is now compatible with JIRA Data Center providing the uninterrupted stability and data synchronization enterprises need to ensure their teams keep moving forward.
One of the next major steps for Backbone is to add support for syncing JIRA Cloud instances sometime in Q3 of 2017. In the meantime, we've worked out a temporary workaround to enable this function. Since we've also had some customer requests, I would like to share this solution with you.
In most cases, IT support teams utilize one JIRA Service Desk instance to manage multiple service desks. This method works perfectly most of the time – but not always.
The point of providing IT support is to make your customers' lives as easy as possible. However, for key account customers who need extensive help from your support team, creating lots of tickets in your ITSM instead of their system is a pain point. Time for a solution.
It’s an age-old question: how can 1st-level support teams using JIRA Service Desk and 2nd-level tech support teams using a seperate JIRA instance communicate more efficiently? Backbone 3.1 aims to to exactly that so that you can concentrate on what really matters: solving customers tickets.
Backbone Issue Sync 3.0 for JIRA is now live on the Atlassian Marketplace. This new release supports firewall-friendly distributed integrations, which save you time and trouble when configuring project synchronizations between firewall-protected JIRA instances.
Backbone Issue Sync 2.3 from K15t is now available on the Atlassian Marketplace. This latest release features the new Suggestions tool, which makes configuring cross-border JIRA synchronization even quicker and more intuitive – letting your team work rapidly and with confidence.
Summer is in full swing here in Germany – and while beer garden visits are a lot more fun when it's warm in the evening, the K15t team is still hard at work building great collaboration software every day.
Are you Backbone-curious? Missed out on previous webinars perhaps? Let's shed some light: get an up-close-and-personal look at Backbone Issue Sync direct from the lead developers on the project on June 15th.
Backbone Issue Sync 2.1 is live, making server-to-cloud JIRA issue synchronization possible for the first time.
Bridge the information gap and collaborate on projects across departmental and B2B borders – Backbone Issue Sync for JIRA is available now in the Atlassian Marketplace.
Development of our upcoming JIRA synchronization add-on, Backbone, is in the home stretch. We think it's the perfect time to reveal a bit of the configuration UI and explain what it can do. Take a look below at four of the config UI's screens, and gain insight into some of Backbone's core JIRA syncing functionality.
Despite the title, this blog post isn't actually about acronyms. It's a brief wrap-up of the Atlassian User Group (AUG) in Hamburg (HH), whe...